What makes Zaiia different?
We are believers in “slow fashion” and in creating timeless garments of the highest quality that are both modern and elegant. All of our exclusive designs are manufactured on a limited scale in New York. By selling directly to the consumer and avoiding retail markups, which are typically up to four times the cost of manufacturing a garment, we bring our customers beautiful fashions at affordable prices.
What is your view on sustainability?
Clothing manufacturing is currently the third most polluting industry in the world, so we are constantly on the lookout for the best sustainable fabrics to be used for our garments. Our latest designs include dresses made from Tencel, organic cotton, and linen.
How do pre-orders work?
Email us about the latest design you are interested in, and we’ll make sure you’ll be the first to know when our items are in stock. We are a young company and manufacture on a small scale, so we greatly appreciate both your patience and your interest in our latest arrivals!
Help, I’m having a problem with my order.
Oh no! We are here to help. Our customers are our greatest priority. Email us at info@zaiiadesigns.com, and we’ll be sure to fix it.
Which countries do you ship to?
At the present time, we ship to the United States, but are looking to expand our destinations in the near future. Email us at info@zaiiadesigns.com if you are interested in having an item shipped to your country.
How fast is shipping?
We ship via USPS Priority Mail, which means you’ll receive your order within 4-5 business days.
What is your return and exchange policy?
We want you to be entirely satisfied and completely in love with your purchase! You can return any unworn and undamaged item, with garment tags intact, within 7 business days of receiving it. Send as an email at info@zaiiadesigns.com, and we’ll be glad to help.